There are different departments to contact at the insurance companies based on your firm’s need. Your first contact will be your insurance agent but in case they are not available here are some resources.
Hartford Insurance Company
The main contact information for business insurance for Hartford is 1-866-467-8730. Have your billing account number or policy number ready when you call.
Workers’ compensation claims have a link you can report online:
https://www.thehartford.com/workers-compensation/claims
For general liability claims with Hartford you can either call or report a claim online:
https://www.thehartford.com/general-liability-insurance/claims
Commercial property claims can also be reported online or with a phone call:
https://www.thehartford.com/commercial-property-insurance/claims
If your firm has a professional liability claim here is the contact information:
The Hartford
Hartford Financial Lines
One Hartford Plaza
Hartford, CT 06115
HFPClaims@thehartford.com
Fax: (917) 464-6000
Travelers Insurance Company
For any policy service questions, you will contact your Travelers agent.
Workers’ compensation claims with Travelers you will begin at this link:
https://www.travelers.com/claims/file-claim/business/workers-compensation/travcare
General liability claims with Travelers, here is a link to call or complete a form online:
https://www.travelers.com/claims/file-claim/business/general-liability
Commercial property claims with Travelers, they also have a phone number or link to file a claim:
https://www.travelers.com/claims/file-claim/business/property
Professional liability claims with Travelers can be reported to:
Email: BSIclaims@travelers.com
Phone: 1-800-842-8496
Fax: 1-888-460-6622
Mail: Travelers Bond & Specialty Insurance Claim
P.O. Box 2989
Hartford, CT 06104-2989
Here are a few other companies for professional liability claims reporting.
Victor/CNA
Attn: AE Claims
Victor Insurance Managers Inc.
AE Professional Liability Claims
7700 Wisconsin Avenue, Suite 400
Bethesda, Maryland 20814
fax: 301-951-5444
designclaims.us@victorinsurance.com
RLI Insurance company
Email (preferred): New.Claim@rlicorp.com
Fax: (866) 692-6796
Phone: (800) 444-0406
Street Address: 9025 N. Lindbergh Drive, Peoria, IL 61615
Mailing Address: P.O. Box 3961, Peoria, IL 61612-3961
Great American Insurance Company
(1) Emailed to: PLDClaims@gaig.com; or
(2) Mailed to: Great American Insurance Group
Professional Liability Division
PO Box 1178
Cincinnati, OH 45201; or
(3) Fax: 855-806-8402
Your firm may always call your insurance agent first in the case of a claim, billing or policy question. Please call, or email, your Professional Underwriter agent for assistance.