We are often approached by our clients asking how long is the appropriate length of time to retain certain documents.
One of the most common questions is: “How long should we keep our emails?”
The best practice is to keep emails for at least 10 years from the date of substantial completion.
Here are a couple of examples of how to best retain emails:
– Change of systems – emails copied to disc or new system
– Absolutely do not delete/destroy emails once a possible claim is known or threatened, doing so causes at least a presumption that information contained is contrary to the position being asserted
For more information regarding email retention, please click HERE to visit the NSPE website.